Refund Policy
Last updated: January 1, 2025
Our commitment
If you are not satisfied with your purchase, we will refund you in full within 7 days — no questions asked.
Single Download Refunds
If you purchased a single PDF or DOCX download and are not satisfied with the result, you are eligible for a full refund within 7 days of purchase. Contact us with your order details and we will process the refund promptly.
Pro Subscription Refunds
For monthly Pro subscriptions, you may request a full refund within 7 days of your initial purchase or renewal. After 7 days, the subscription fee for the current period is non-refundable, but you can cancel to prevent future charges.
How to Request a Refund
To request a refund, email us at support@performancereviewai.com with:
- Your order ID or email address used for purchase
- The reason for your refund request
We will process your refund within 3-5 business days. The amount will be returned to your original payment method.
Exceptions
Refunds will not be issued for purchases made more than 7 days ago, or in cases of suspected fraud or abuse of the refund policy.
Contact
Questions about refunds? Email us at support@performancereviewai.com and we will respond within 24 hours.